What's the refund policy?
GLO MUSIC AND BALLOON FESTIVAL is a NO-REFUND event. All ticket sales are final. Ticket will be replaced if lost, stolen, or destroyed.
How can I contact the organizer with any questions?
If you have any issues or questions, or just want to say hi to some of our lovely team members, please contact us at firstname.lastname@example.org
Do I have to bring my printed ticket to the event?
Yes, you must bring your ticket each night! You can use your print at home ticket and/or download the ticket barcode to your phone
Is it ok if the name on my ticket or registration doesn't match the person who attends?
Your name does not have to match the ticket or registration name to gain admittance into the festival.
WARNING: IF YOU DO NOT BUY A TICKET FROM THE OFFICIAL TICKETING WEBSITE YOU RISK BUYING A FAKE TICKET. GLO IS NOT RESPONSIBLE FOR FAKE, LOST OR STOLEN TICKETS.
TETHERED BALLOON RIDES
Want to feel the excitement of riding a hot air balloon?
Tethered balloon rides are hot air balloons tied to the ground by high-tensile strength ropes so that they don’t fly away! Tethering permits the pilot to lift off the ground, float up to 30-40 feet in the air for a short ride and return to the same position.
Tethered Balloon Rides can be purchased at the festival for $10 Children $20 Adults.
If you don’t like to wait in line the Fast-Pass ticket allows you priority boarding. Fast-Pass Tickets available to purchase online for $15 Children $25 Adults
Tethered hot air balloon rides have a separate cost from festival’s admission tickets.